Privacy Policy
Last updated 4 May 2026
Introduction
Fasten Teams is a remote-first digital product and growth studio based in Mitte, Berlin, Germany and Churwalden, Switzerland. We specialize in developing custom web and mobile applications, SaaS platforms, AI systems, and a range of digital services. We are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website (https://fastenteams.studio).
Who is the Data Controller?
Understanding Our Approach to Personal Data Collection
We collect personal data only when necessary and process it in a lawful, fair, and transparent manner. You are not obligated to provide any personal data, and you may choose whether to share your information with us.
What Personal Data We Collect
1. Personal Information You Voluntarily Provide
- Name
- Email address
- Company name. This information is collected when you fill out forms on our website.
2. Information We Automatically Collect
- IP address
- Browser type
- Domain names
- Internet service provider (ISP)
- Pages viewed, access times, and referring website addresses
- Clickstream data, page interaction information, and more
How We Collect Your Personal Data
- When you contact us for business inquiries, employment opportunities, or other matters via email, phone, or forms on our website.
- By using third-party services.
Legal Basis for Processing
We process personal data based on the following legal grounds:
- Consent: When you voluntarily provide your data through our contact forms or sign up for newsletters.
- Contractual Relationship: When processing is necessary to fulfill our contractual obligations.
- Legal Obligation: When required by law, such as maintaining records for tax purposes.
- Legitimate Interest: When processing is necessary for our legitimate interests, such as client communications or business development.
How We Use Personal Data
- Responding to Inquiries and Maintaining Client Relationships: We use your data to respond to inquiries and manage client relationships, retaining your information as long as necessary for these purposes.
- Employment Purposes: Personal data collected for recruitment is processed securely, using third-party applicant tracking systems that comply with the highest standards.
- Marketing and Promotional Activities: With your consent, we use your email for newsletters and marketing communications. You can unsubscribe at any time.
- Analytical Purposes: We use data collected during your website visit to analyze and improve our services. Our processor for this is Datadog (US5 region), which provides Real User Monitoring: page performance, JavaScript errors, and a sampled session replay in which form inputs are masked. It runs only after you accept cookies.
How We Use Cookies
We use cookies to enhance your website experience. Necessary storage records your cookie choice itself. If you accept, Datadog Real User Monitoring sets a session cookie (_dd_s) used to group your page views into one session. We set no advertising or targeting cookies. You can withdraw consent at any time via the Cookie Settings link in our footer.
Lead Attribution
When you submit a contact form, we include the campaign parameters (such as utm_source, utm_medium, utm_campaign) and the referring page from the visit that brought you to our website. This helps us understand which channels generate enquiries. To support this, we store a small attribution record in your browser's local storage for up to 90 days; it is transmitted to us only when you actively submit a form, and you can clear it at any time from your browser's site-data settings.
Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy. You may withdraw your consent at any time by contacting us.
Data Sharing and Disclosure
- Internally: Data is shared only with employees who need access to fulfill their duties.
- Externally: We share data with trusted partners, primarily within the EU, USA, UK, and Canada, and only when necessary.
Data Security
We employ rigorous security measures, including encryption, access controls, and regular audits, to safeguard your personal data.
Your Rights
Under applicable data-protection law, you have rights of access, rectification, erasure, restriction, portability, and objection. To exercise any of these, please contact us at contact@fastenteams.studio.
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page.